Legal

Refund policy

Last updated: 2026-09-21

30-day money-back guarantee

If AgentGuard doesn't work for you in the first 30 days of any paid plan, you can get a full refund. Sign in at agentguard.run/dashboard, open Billing, and click "Cancel and refund". Or email support@agentguard.run with the word "refund".

No questions. No friction. No negotiation.

What "30 days" means

The 30-day window starts when your current subscription begins. Changing plans does not restart it.

What happens when you refund

• Your subscription is cancelled, and you receive a Free Sandbox license.
• A refund does not delete your account or dashboard data.
• Receipts you already signed can still be verified if you keep the receipt, a compatible verifier, and the public key.
• We do not ask for a reason or send an email trying to persuade you to stay.

Receipts after a refund

Cancelling does not invalidate your signed receipts. Keep each receipt, its public key, and a compatible verifier so you can check it yourself.

Your receipts stay wherever you chose to store them. We do not automatically publish them online or promise a permanent public link.

Cancellation vs refund

• Refund means you request your latest paid charge back in full and cancel your subscription.
• Cancellation without a refund is available from Billing in your dashboard. Cancellation timing and access depend on your billing settings.

After the 30-day window, email support@agentguard.run and a person will review your request. We cannot promise a full or partial refund after this window.

Chargebacks

Before asking your card issuer to reverse a charge, please email support@agentguard.run so we can review your payment and refund options.

Free Sandbox tier

The Free Sandbox tier has no paid subscription or charge to refund.

Questions

Email support@agentguard.run with the subject line "refund".